Privacy Policy
Last updated: 22 July 2026
Feastigo ("we", "us") operates the Feastigo apps for customers, store partners, and delivery partners. This policy explains what information we collect, why, and the choices you have. By using the app you agree to this policy.
Information we collect
- Account details — your name, phone number, and email when you register.
- Location — with your permission, your device location (or an address you enter) to show nearby stores, check serviceability, and enable delivery. You can decline; some features then won't work.
- Orders & addresses — items you order, delivery addresses, and order history.
- Payment — payments are processed by our payment provider; we do not store your full card details.
- Device & usage — device identifiers, app interactions, and diagnostics to keep the service reliable and secure.
- Push tokens — if you allow notifications, a token used only to deliver order and account updates.
How we use it
- To take, fulfil, and deliver your orders and show accurate delivery estimates.
- To send order status, delivery, and account notifications.
- To provide support, prevent fraud, and secure the service.
- To improve the app and, where permitted, share relevant offers.
Location permission
Location is used to find serviceable areas near you and to route deliveries. We request it only when needed and use it while you use the app. You can turn location off at any time in your device or browser settings.
Sharing
We share only what is needed to complete your order — for example, your delivery address and order details with the fulfilling store and the assigned delivery partner, and payment information with our payment processor. We do not sell your personal data.
Data retention & security
We keep information for as long as your account is active or as needed to provide the service and meet legal obligations. Uploaded documents (such as files sent for printing) are deleted after the order is delivered. We apply reasonable technical and organisational measures to protect your data.
Your choices
- Manage location and notification permissions in your device settings.
- Access or update your account details in the app.
- Request account deletion by contacting us at the email below.
Contact
Questions or requests: support@feastigo.com.
This page describes current practices and may be updated; the date above reflects the latest revision.